How do you improve performance at an underperforming site? It was all pretty basic. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. Check out the recap below. Interviewers were very helpful throughout the process. Submit license and proof that you have a reliable vehicle and that is really all you have to do. I interviewed at DoorDash (New York, NY) in Mar 2020. I felt like they were trying to use my case to gather new ideas of what they can do to their own business I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. Tell me about a time you received feedback to improve. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. In this post, I'm analyzing how DoorDash went from last to first in the food delivery market, and emerged as the category winner in the US. Anonymous Interview Candidate in Chicago, IL, I applied online. Sony, Go to company page I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. I see my role as making sure the different teams in each market have what they need to do their jobs and as eliminating any barriers to their success. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. DoorDash, Go to company page I applied online. 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. Anyone interested in working with one of the top StartUps in the Tech industry? Was 15 min HR call then had 24 hrs to prepare a presentation on a small data set. time between order and driver pickup is . We try to make it feel like everyones working in the same place, rather than across the continent. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. We started with food because its the hardest product to deliver. The other half were put into our products and scaled across the company. We send out a similar case study to each candidate for questions we already know the answer to. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Right now, though, Im happy to stay where I am. Initiative is not doing well, what would you do. Once you apply, a recruiter reaches out for a very short chat to tell you that the first step in the process is a 48hr case. I like to tell people Im a recovering consultant and banker. Overall, it was a bad experience. Etc. Can I dm you with some questions? Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. Cross-functional Assessment 3. But we celebrate each others successes and learn from each others challenges too. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. Interested in joining the team? I reached out to the recruiter to guide me through the process. Any tips? Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. How would you handle POS errors and use data to make conclusions? The day arrives and instead of the hiring manager, it was an HR recruiter. Doordash interview process for New Grad was one online test that had 2 medium level questions. One step above a scam. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. A recruiter then emailed asking to move me to the next round. The process took 2 weeks. Culture, wlb, etc. Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. Doordash Strategy and Operations interview. And I did not find any kind of representation during the process. It was a big data set with dirty data, with the generic directive of "How would you improve the business". I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). The total time spent interviewing was 2 months and 2 weeks. RIP DoorDash hiring process. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . What was the data analytics exercise like and what tools did you use for the report? DoorDash Strategy and Ops interview. University Careers; Search Jobs; . Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. My process moved relatively quickly at DD so take it with a grain of salt. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Ive learned to push back a little bit. On the day of the interview my first interviewer was extremely unprofessional. I interviewed at DoorDash (Toronto, ON) in May 2022. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. Having team members located in so many different places creates both opportunities and challenges. If this were a play, I would say we just finished act one this year. What is the interview process like at DoorDash? I did not hear back from DoorDash for over 3 weeks. Be the first to find this interview helpful. Quickly got back for HM interview. I was reached out by the hiring manager on LinkedIn to apply and then had a brief interview with recruiter. We can see that institutions own the lion's share in the company with 57% ownership. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Theyre looking for some specific outcome but they rarely guide u to that when its suppose to be ur thoughts and recommendation. Go to company page Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. 17. DoorDash Drive is our company's hyper-growth platform team serving . At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) . I put together 5-7 slides and had the key next steps and insights. Ive heard this repeated often: Speak as if youre right. 3) Analytical Exercise Free interview details posted anonymously by DoorDash interview candidates. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. DoorDash also values experimentation. Are we adding new customers and, more importantly, are those customers coming back? You also need to think creatively and be willing to experiment. Wolt was founded in 2014 and joined forces with DoorDash in 2022. It's the final round consisting of a case and behavioral. But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. overall, id say unless your desperate don't waste your time interviewing here. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Im also teaching them to be leaders themselves. Required two calls with a recruiter before meeting with the team. She was just disinterested. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. A relentless focus on execution 1% better every day. Isnt a case study intended to not have a right or wrong answer? Ive heard this repeated often: Speak as if youre right. How quickly can you pivot to make day two a different story? The coffee . Fairly impersonal and dragged out process. Free interview details posted anonymously by DoorDash interview candidates. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. PR Newswire. No problems at all. By 2015, we formalized this feedback model into WeDash. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. Then was assigned a case study - I spent 8 hours on this over a weekend. Merrill Lynch, Hello! Cisco, Go to company page the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. The process took 4 weeks. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. Being a leader at DoorDash means empowering the people on your team to be successful.. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. Every single conversation felt very rushed. Were determined to leave our mark. The organization is divided into seven regions across the U.S. and Canada. Ive also learned to look at every conversation from the other side. The process took 8 weeks. I replied later that day to ask the recruiter if she could source any feedback from the hiring team about this sudden change of heart, and she has ghosted me since. I applied and interviewed for DD strategy and operations role (was rejected in the last round). DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. Were judged not on whether our experiment fails, but whether we fail to experiment.. Get more from your neighborhood. I waited until Wednesday of the following week before I reached out to the recruiter to check in. The case studies in particular took up a lot of time (20-25 minutes of the 30 minutes total) and left very little opportunity to ask questions about the role, the team, or anything else I would want to know before making a decision about whether or not I wanted the job. Text. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. DoorDash launched DashPass in 2018 and for a $9.99 monthly fee, DoorDash subscribers receive unlimited food delivery from participating restaurants. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. I applied online. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Tell me about a time when (ie, someone disagreed with you) I interviewed at DoorDash (Chicago, IL) in Jun 2022. I interviewed at DoorDash (San Francisco, CA). Can someone else please DM me as well! Put another way, the group faces the maximum upside potential (or downside risk). Culture, wlb, etc. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. I was referred by an employee. The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. What skills you bring? On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. He asked one question. Some are more relaxed / conversational and others are fully structured. Any tips? 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